Office Manager
Who we are:
We are MatchFit (www.matchfit.agency), an award-winning communications agency that speaks the language of sport.
MatchFit isn’t just a catchy agency name – it’s a culture; a mindset; a behaviour. It’s a kitemark for ourstandards and values. It’s what shapes our people - natively part of sports consumer, fans, grassroots and business audiences.
It’s why we work with an indisputably world-class client roster of both sports brands (Topps, Fanatics, EA SPORTS, JD Sports) and rightsholders (The FA, Manchester City, LALIGA, The ECB).
It’s epitomised by our new Manchester office, a unique physical footprint that elevates our client servicing and attracts the best talent across the UK.
It’s present in our people-first environment that helps every team member, and subsequently every client, be the best version of themselves in their specialist field.
It’s why we are the sports communications specialists best placed to help world-class clients tell their stories, and the agency where the industry’s best talent can be a part of building something special.
Last year marked the start of an exciting new era with an impressive period of growth. 2026 is already on track to take us to even greater heights.
With a permanent team headcount now at 19, we are incredibly proud of our highly talented team and our recent “Great Place to Work®” certification.
With growing teams in London and Manchester, together, we speak the language of sport. If you want to join us, we’d love to hear from you.
What we are looking for:
We are looking for a proactive and highly organised Office Manager to operate as the backbone of our agency, working closely with the Management Team to ensure the smooth day-to-day operation of the agency's core functions.
The Office Manager will oversee and support all areas of agency life, including general Office Management, Facilities, IT, People and Culture, and day-to-day support of the Management Team.
You would be joining MatchFit at an incredibly exciting time of growth, with several soon-to-be announced new business wins, a new office in Shoreditch, London, a brilliant team and the chance to play an instrumental role in our future agency journey.
Role overview:
1. Office & Facilities Management
- Manage the daily running of the office, helping to create a productive, welcoming and enjoyable working environment.
- Main point of contact with the office management agent for maintenance, repairs and any other issues that arise.
- Manage general office supplies, from our weekly food shop, replacing IT equipment, through to ensuring general office inventory remains well stocked.
- Manage the office meeting rooms calendar booking system, and coordinate additional meeting space as required.
- Main point of contact for post and couriers, ensuring items are sent and received as required.
- First point of call for inbound phone calls and email enquiries.
2. IT & Systems Management
- Manage the maintenance and servicing of office equipment, agency internal systems, emails and other tools, including Slack.
- Main point of contact with third-party service providers and IT support as and when needed.
3. People & Culture
- Manage the onboarding of all new staff to ensure a consistent MatchFit welcome and that they have the tools and training needed on day one. This includes the setting up of agency MacBooks and IT logins.
- First point of contact for ad hoc team requests or issues, escalating to the Management Team where required.
- Manage the drafting of all employee-related documents, including terms of employment, promotions and salary increases, with third-party HR support available as required.
- Oversee our HR tools, including Charlie HR (people management), Timetastic (staff leave) and Harvest (timesheets)
- Schedule agency activities, including the quarterly socials and the all-agency end of year social, acting as the main point of contact for the agency’s People and Culture Team.
- Support with organising and scheduling team training and development courses, working closely with our People and Culture Team on plans.
- With support from the Management Team, lead the seamless implementation of new processes, systems and initiatives.
- Work closely with the People and Culture Team on team celebration calendar moments (such as birthdays, work anniversaries and diversity & inclusion moments).
4. PA Support to the Management Team
- Provide ad-hoc support to the Management Team, including diary management, travel and accommodation arrangements and ad hoc meeting support, such as preparing materials for pitches.
- Management of off-site meetings, client dinners and other client entertainment logistics for the Senior Management team.
Successful candidate will:
- Align with our core agency values: Growth, Expertise, Transparency, Togetherness and Bravery.
- Have experience in an Operations-focused role, ideally in an agency environment.
- Have a proactive, positive and highly organised approach.
- Have a can-do attitude towards problem-solving and an ability to work independently.
- Have a desire to foster a fun but high-quality work culture.
- Be a team player with the ability to manage and communicate effectively in verbal or written form, both with the core team and senior management.
- Have a natural love and enthusiasm for fast-paced agency life, with good time management skills, an ability to meet deadlines and handle ad-hoc requests.
- Be able to commute to our office in Shoreditch on Tuesdays, Wednesdays and Thursdays.
Role benefits & details:
Financial & Performance Based Rewards
Annual Profit Share Scheme: Wholly discretionary annual profit share scheme and linked directly to business performance.
Pension Scheme: Matched to 3%, although you could contribute more.
Time Off & Flexibility
22 Days Annual Leave Allowance: running January to December. Your allocation does not include the eight Bank Holidays, which you receive in addition.
1-for-1 Day-in-lieu: for any time spent out at weekend client events.
Hybrid Working Policy: With Monday and Friday designated as work-from-home days.
Wellbeing & Lifestyle Perks
Private Medical Insurance: Industry-leading private medical insurance, offering primary care (including GP services), mental health support, in-patient and day-patient treatments, outpatient and surgical procedures and advanced cancer cover.
Juno Benefits Scheme: A flexible benefits platform connecting you to hundreds of available products, services and experiences aimed at improving your wellbeing, in and out of work.
Life Insurance: Four times annual salary as Death in Service.
Travel Season Ticket Loan.
Cycle to Work Scheme.
Learning, Culture & Team
Training and Development: including our varied ‘Lunch and Learn’ programme.
‘For You’ Day: One day a year, outside of holiday allocation, which is simply for you. The day has been spent celebrating birthdays, volunteering, experiencing culture, and watching sport!
MatchFit Sporting Moment: Our people have £250 each year to spend on a unique sport experience of their choice to further their passion for sport.
Team Socials: Every quarter, as well as an annual agency away day and end of year social.
Free Monthly Team Lunch.
Salary & Process
£40,000 DPE
Please email OfficeManager@matchfit.agency with your CV and expression of interest
Closing date: Friday 20th February 2026